Broadband customers 'confused by contracts'
A high number of UK broadband customers are confused about the terms of their contract, according to a new survey. Research by uSwitch found that eight out of ten users are unsure about the terms of their contract and feel trapped. Almost half of these people have no idea when...
95 per cent of UK has access to 'standard broadband'
New figures released by Ofcom claim that 95.3 per cent of UK households now have access to a "standard" broadband connection. This refers to services with download speeds of at least two Mbps. However there is still a clear difference between urban and rural areas. ...
Five reasons to improve your broadband
With each passing year, the internet becomes more and more important to everyday life here in the UK. New figures from the Office for National Statistics show that 86 per cent of the population has now been online and that figure will only grow. However, a number of people still ...
Music industry association calls for ISPs to ban more 'pirate sites'
The music licensing group PPL has called on the UK's major internet service providers (ISPs) to ban access to 25 'pirate websites'. PPL is working on the behalf of the British Phonographic Industry (BPI), which is the UK's music industry trade association. It...
86% of the UK population has 'gone online'
More than four-fifths of the UK population have been online, according to new figures from the Office for National Statistics (ONS). Its latest Internet Access Quarterly Update, found that the number of British adults who have never used the internet has fallen from 7.42...
Norfolk to consider super-fast broadband alternatives
Norfolk County Council is considering alternative ways of improving broadband connections in rural parts of the region. The local authority has already signed a £30 million deal with BT, which promises to provide 80 per cent of the county's households and businesses...
Free Wi-Fi for Scottish rail stations
Free Wi-Fi will be available at 25 of Scotland's largest railway stations by the middle of 2014. This move is the continuation of the Scottish government's plans to ensure the entire rail network is connected by 2019. A quarter of a million pounds has been provided for...
Leading ISPs should make support info 'easier to find'
The UK's leading internet service providers (ISPs) should make contact details for their support services easier to find, a new report has claimed. A study by website ISPreview has analysed ten British ISPs' support services after discovering that some companies make...
Camden public Wi-Fi goes live
Camden council has launched a new free public Wi-Fi service. It is the first of 17 local authorities across London to secure deals that will provide a wireless internet network that residents, businesses and visitors will be able to access for 30 minutes free of charge each day....
Lincolnshire villages fit Wi-Fi aerials to chimneys
Wi-Fi aerials are to be fitted to chimneys on around 30 village halls in Lincolnshire in a bid to improve broadband connections. West Lindsey District Council said it hopes the move will provide the villages with download speeds similar to those in urban areas, BBC News reports....
Broadband customers 'reluctant to recommend' their ISP
Less than half of broadband customers would recommend their internet service provider (ISP), a new survey has found. A poll by website ISPreview discovered that only 48 per cent of respondents would definitely advise someone to sign up with their current ISP. Just under a...
Public 'want universal service commitment of 20 Mbps'
The universal service commitment for broadband in the UK should be to deliver minimum speeds of 20 Mbps, according to a new survey. A poll carried out by thinkbroadband found that around one in three internet users would like to see this introduced as the basic requirement for...
North Devon set for Freeview retune ahead of 4G
Residents in areas of North Devon will need to retune their Freeview equipment on or after May 22nd. This is in preparation for the rollout of 4G mobile broadband in the area. To free up the airwaves for transmission of the service, work will be taking place at the Huntshaw...
Sainsbury's reveals surge in online grocery shopping
Sainsbury’s has announced its online grocery sales are now fast-approaching £1 billion a year, with orders regularly topping 190,000 a week. This comes as the supermarket reported a 4.5 per cent increase in revenues, excluding VAT but including fuel, to £23.30...
UK 'blames EU' for delaying urban broadband funding
The project director for the government's Urban Broadband Fund (UBF) scheme has blamed the EU for delaying the project's progress. Speaking at the recent Ultra-Connected Smart Cities Seminar, which was held by the Independent Networks Cooperative Association (INCA),...
ASA withdraws TalkTalk advert
Another broadband advert has been banned by the Advertising Standards Agency (ASA). The organisation has forced TalkTalk to withdraw a promotion for its triple-play Plus TV bundle of unlimited broadband, phone and TV services after it misleadingly claimed to be “Britain&rsq...
BT 'upsets customers' with IP sharing plan
Some BT customers are unhappy after the company began testing a system that would see broadband customers share IP addresses. This is due to the fact that the current IPv4 system is running out of space and many internet service providers are not yet ready to switch to the new...
Online shopping will create '2.2bn parcels by 2017'
Online shopping is becoming so popular that 2.2 billion parcels and packages will be in circulation by 2017, according to a new report. A report by IMRG and Manhattan Associates claimed ecommerce orders will have grown by 70 per cent in 2017 and much of this increase will be...
Glasgow 'blighted by broadband black-spots'
A significant number of households in Glasgow are suffering from slow broadband connections. Despite being one of the largest urban areas in the UK, only 60 per cent of the city is currently able to access super-fast services, which is leaving 240,000 people in the "slow...
Nearly 99% of Aberdeenshire residents want faster broadband
Close to 99 per cent of residents in Aberdeenshire want faster broadband, according to a new survey. A poll run by Aberdeenshire Council found there is an overwhelming desire for better internet access in the area, the Deeside Piper and Herald reports. Survey postcards were...
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