Aramiska Customer notice

Special Information for disconnected Aramiska customers

Bristol, UK. Saturday 28th January 2006. 10:30am

We learned yesterday of the decision of Aramiska to cease business leaving thousands of customers stranded, many of whom are reliant on their Broadband connection for business or personal use. Within an hour, the Avonline Broadband team was helping arrange for provision of broadband satellite and business ADSL services to the first Aramiska customers to contact our Freephone Helpline (0800 073 1102).

Our satellite Broadband team has been available on a 24x7 basis via the Helpline or the internet (if that is still available to you), giving out free advice and information. We are also taking orders and booking installations for customers commencing Monday 30th January. From our staff base of over 750 installation engineers and our 10 operating bases sited around the UK, we have mobilised additional resources and satellite equipment to support this sudden demand.

Having seen their chosen service provider go bust, customers are welcoming the size, stability and security that Avonline offers. Established in 1981 and celebrating our 25th year of operating in 2006, Avonline is the only proven service provider with all of the credentials to guarantee ongoing service provision. It is our size (£30m turnover) and diversity of services that provide this stable platform.

In addition we are accredited by British Standards Institute to ISO 9001 (Quality), ISO 14001 (Environmental) and OHSAS (Health and Safety) as well as many other nationally recognised bodies such as NICEIC, CAI and Constructionline.

We are strongly recommending that customers check out the full capabilities and stability of alternative suppliers before making any decision, something that we are happy to advise upon if required

We are also working now with the Regional Development Agencies (RDAs) to confirm grant availability around the UK. As soon as we have information confirmed we will advise all customers who have contacted us. We are also ensuring that we have a flexible range of pricing and payment structures to meet the needs of as many customers as possible.

To see how Avonline can help you today, please contact now :-

Craig Roberts
Broadband Support
T: 0800 073 1102
E: craig.roberts@avonline.co.uk

Matthew Eades
Broadband Sales
T: 0208 462 5667
E: broadband@avonline.co.uk

Mark Wynn
Managing Director
T: 07970008001
E: mark.wynn@avonline.co.uk

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